Once the hazards at each step have been listed, the team decides how to control them. The aim is to eliminate each hazard, reduce it to an acceptable level, or design it out of the process altogether. Every control measure must be proportionate to the risk and practical for the business to carry out, day after day. A control that looks good on paper but cannot be followed during a busy shift will not protect anyone.
The flow diagram helps here. It shows where a single control measure, such as thorough cooking, can deal with several hazards at once, and where one hazard, such as an allergen, may need several controls at different stages, from storage to labelling. The team should weigh both the likelihood of each hazard and the severity of its consequences for consumers, especially vulnerable groups. All of this analysis, and the reasons for each decision, must be documented and kept available for inspection.